Courses

• Practice Incentives for Managers: PIP, WIP and Bulk Billing Incentive Obligations

• New to General Practice Nursing: Your First 30 Days

• Privacy and Cyber Safety for the Whole Practice Team

• Phone Triage and Urgent Cues for Reception

• Everyday Infection Prevention for General Practice Staff

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  75+ Health Assessment: A Practical Course for Nurses

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  Medicare Healthy Kids Check: Preparing for the 3-Year-Old Assessment

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  Scripts, Certificates and Forms at the Front Desk

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  Recruitment, Rostering and Performance Conversations for Practice Managers

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  Unpaid Accounts, Reconciliation and Payment Disputes: Practical Activities

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  Privacy Systems, Records Requests and Responsible AI Use

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  Vaccine Storage, Cold Chain and Clinic Readiness

• Complaints, Aggression and Difficult Conversations in General Practice

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  Results, Recalls and Referrals: From Task Creation to Confirmed Follow-up

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  Accreditation in Everyday Practice: Evidence, Team Readiness and Quality Improvement

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  From Senior Receptionist to Practice Manager: Your First 90 Days

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  GPCCMP in Practice: Care Plans, MyMedicare and Allied Health Coordination

• Infection Prevention, Clinical Waste and Reprocessing Readiness

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  Nurse Follow-up in General Practice: MBS 10997 and 10987

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  Doing a Great 715: A Practical Course for General Practice Nurses