Courses

Online training courses for Australian general practice reception staff.

Showing all 16 results

45–49 Health Assessment — Practical Training for General Practice Nurses
$10.00
A practical course for registered and enrolled nurses in Australian general practice. Explore the 45–49 health assessment through 12 core lessons, four fictional cases and useful workflow resources, plus a companion module on the separate 40–49 type 2 diabetes risk assessment. Build confidence in eligibility checks, patient conversations, risk tools, handover and follow-up. Allow approximately 95–100 minutes, including a 17-question final knowledge assessment with explanations and an 80% pass mark. $10 per learner including GST. One payment, no subscription.

Includes 12 months’ course access for one named learner. View the full course outline. Buying for staff? Contact us before paying. Read the refund policy.

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75+ Health Assessment: A Practical Course for Nurses
$10.00
Plan and support a person-centred 75+ assessment, prepare a useful GP handover and turn findings into follow-up. Eight practical lessons and two assessments.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Accreditation in Everyday Practice: Evidence, Team Readiness and Quality Improvement
$10.00
Turn an evidence folder into everyday practice your team can explain. Practise finding gaps, checking patient journeys and planning useful improvement.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Comprehensive GP Receptionist Certificate
$20.00
Online GP receptionist training created from Australian general-practice experience and reviewed against current first-party guidance.

A Welcome lesson plus 10 self-paced instructional modules (Module 0–9) provide 91 topics covering emergency escalation, patient identity, privacy, billing integrity, referrals, terminology and infection prevention. The course includes 13 embedded knowledge checks and finishes with a 16-question final knowledge assessment and a named completion certificate.

$20 per learner including GST. Allow approximately 5–7 hours for a careful first completion; actual time varies. Twelve months’ access. No subscription. Nine individual tools plus one compiled toolkit. Local induction and workplace competency assessment remain the employing practice’s responsibility.

Buying for a staff member or team? Arrange their learner accounts before checkout. View the full course details and free sample.

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Doing a Great 715 — Practical Training for General Practice Nurses
$10.00
Plan and support patient-led Aboriginal and Torres Strait Islander health assessments, then turn agreed priorities into useful follow-up. Thirteen lessons and a 27-question assessment; allow approximately 2–2½ hours.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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From Senior Receptionist to Practice Manager: Your First 90 Days
$10.00
Build a practical plan for your first management role: clarify authority, recover handover gaps, plan coverage and lead former peers.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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GPCCMP in Practice: Care Plans, MyMedicare and Allied Health Coordination
$10.00
Follow one patient through care-plan preparation, bookings, referrals and review. Practise the checks and handovers that help reception, nursing and management work together.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Medicare & Billing Conversations
$10.00
Practical, self-paced Medicare and billing training for Australian general practice staff. Allow approximately 85–90 minutes across 16 short modules and a 17-question final assessment.

A$10 including GST for one named learner · 12 months’ access · no recurring subscription. Complete the required learning and pass the assessment for your completion certificate.

14-day money-back guarantee. Buying for staff? Arrange their learner accounts before checkout.

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Medicare Healthy Kids Check: Preparing for the 3-Year-Old Assessment
$10.00
Prepare reception and nursing workflows for the proposed 3-year-old check. Commencement is proposed for 1 November 2026, subject to legislation; confirm final rules before offering or claiming the service.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Nurse Follow-up — MBS 10997 and 10987
$10.00
Choose the correct nurse follow-up pathway, check supporting records and document care clearly. Eight lessons and a 17-question assessment, with feedback and retries.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Privacy Systems, Records Requests and Responsible AI Use
$10.00
Work through records requests, supplier questions and privacy incidents. Practise clear authority, useful documentation and responsible AI decisions for your practice.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Recruitment, Rostering and Performance Conversations for Practice Managers
$10.00
Practise writing a clear role, comparing roster coverage and holding a fair performance conversation through fictional practice-management cases.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Results, Recalls and Referrals: From Task Creation to Confirmed Follow-up
$10.00
Practise task ownership, cover and follow-up across reception, nursing and management. Work through messages, results and referrals that look finished but need another check.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Scripts, Certificates and Forms at the Front Desk
$10.00
Handle repeat prescriptions, eScript tokens, certificates and third-party forms without crossing clinical boundaries. Eight practical lessons and two assessments.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Unpaid Accounts, Reconciliation and Payment Disputes: Practical Activities
$10.00
Practise reconciliation, disputed payments and supported balances using six fictional accounts. For staff who have completed Medicare & Billing Conversations or have equivalent experience.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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Vaccine Storage, Cold Chain and Clinic Readiness
$10.00
Practise delivery checks, temperature-record gaps and cold-chain incident handovers through fictional clinic cases. Your professional role and local procedures still apply.

A$10 including GST · one named learner · 12 months’ access from enrolment · no recurring subscription.

View the full course outline and completion requirements. Earn a certificate after completing the required learning and passing the assessments.

Buying for staff? Arrange their learner accounts before checkout. 14-day money-back guarantee.

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